Technical Clarification Specialist

Technical Clarification Specialist A Snapshot of Your Day (position overview)

As part of the Technical Clarification team, youwill play a key role in supporting our Large Gas Turbine, Steam Turbine, and Generator Service Business by providing technical clarification for spare parts, material numbers, and material supersedures. Using SE databases and your expertise, you will enhance data quality, streamline processes, and address challenges to ensure accurate part data for the offer, order, and planning processes. You will collaborate with global teams across sales, project management,engineering, procurement, and suppliers to meet critical parts demands,maintain operations, and elevate service standards.

In this dynamic role, your proactive attitude and problem-solving skills will make a meaningful impact worldwide.

• Provide technical clarification of spare parts and spare parts lists across all product types (GT, ST, GN, AUX) to support our Service Business parts quoting, ordering, and logistics processes, proactively focusing on improving SE’s response time to customers.
• Identify correct orderable parts, find alternatives, locate material master numbers, and assist with material master data updates.
• Support/drive critical/short-term outage demands from site (trouble shooting).
• Ensure sustainable data quality by capturing knowledge and updating systems ofrecord.
• Collaborate with colleagues and teams across SE such as Sales, Project Management,Engineering, and Procurement teams to resolve details and expedite processes.
• Analyze requests for potential improvements and drive process changes and/or automation projects to realize improvements, including to departmental improvement processes, support cultural transformation, and drive adoption of new ways of working within diverse teams.

• Bachelor’sdegree in Mechanical Engineering, Industrial Engineering, or a related field (preferred), or equivalent experience in a similar role (e.g., Field Service Engineer, Commissioning Engineer).
• Minimum5+ years of experience in product design, service engineering, or order management.
  
  Candidates with additional experience may qualify for a higher level.
  
  Power plant and spare parts experience across all product lines is preferred.
• Youare proactive problem solver with an organized approach, who demonstrates initiative, asks questions, and communicates ideas clearly to support team objectives.
• Proficiency in English, with the ability to effectively convey ideas through writing and speaking. German proficiency is a plus. Excellent collaboration skillsto thrive in a multicultural team environment while also able to work independently.
• Proven experience managing technical data sources, such as material masters,supersedure logic, bill of materials, configuration structures, and drawings, with proficiency in IT tools like SAP PD2, PCM, and MS Office
  365. Proficiency with Snowflake, Tableau or Alteryx a plus.
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings,modernization, and digitalization of the fleet.

At Siemens Energy, we are more than just anenergy technology company. With ~100,000 dedicated employees in more than 90countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably.

The technologies created in our research departments and factories drive theenergy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of…