Field Support Engineer; ATSO

Position: Field Support Engineer (ATSO)
General Summary

Astronics Test Systems is looking for a Field Service Engineer to join our Customer Support team which is responsible for supporting hardware and software necessary to perform functional and diagnostic testing on various electrical assemblies (Unit Under Test, or UUT). You will diagnose and repair a large range of electronic and electro-mechanical equipment, striving to provide First-Time Fixes. Solutions include both hardware and software elements.

Will work with senior management to set priorities and schedules.

Principal Duties and Responsibilities:

* Understand all aspects of the existing System Self-Test hardware and software package for tests system sold by Astronics

* Assemble, Solder, calibrate, and install equipment as necessary.

* Tune and troubleshoot equipment for proper operation.

* Perform troubleshooting as required to determine failure conditions

* Aid in development of improvements and changes as required by Engineering

* Use of revision control software for all source and document data.

* Provide product demos and on-site training to future and end users.

* Willingness to travel frequently up to 50% to customer sites

* The ability to work within a group and individual environment.

Job Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

* Analytical reasoning and problem solving with knowledge in performing root cause analysis and recommending correct action to resolve test failures.

* Experience Soldering

* Assembling and Disassembling electronics equipment

* Experience with using communication and/or bench test equipment to include but not limited to oscilloscope, multimeter and audio generator.

* Good communication and interpersonal skills.

* 0-2 years' experience within a technical troubleshooting, customer facing position

* Ability to be comfortable, calm and flexible while working in a shifting environment

Education/

Experience:

Bachelor's degree in Electrical/Electronics Engineering (ASEE)

Computer

Skills:

* Experience with software development languages, such as C, C++, C#, and LabVIEW.

* Proficient in Microsoft Office.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Employment Eligibility Requirements:

An offer of employment is contingent on successfully passing a drug test and background check

Due to federal contract obligations, must be a US Citizen or Permanent Resident

Astronics Test Systems offers a competitive benefit package including:

* Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity

* Save for the Future - 401K & Employee Stock Purchase Plan

* Find Balance - Employee Assistance Program & Wellness Program

* Time for You - Generous Paid Time Off, Paid Holidays and Paid Parental Leave

* Professional Growth - Tuition Reimbursement Program

Accommodation Request

Astronics Test Systems is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail ats-ml or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

EOE Statement - All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.