Network Support Engineer

Overview

Job Position: Network Support Engineer.

Location: The majority of the work will be at OVAMC, 13800 Veterans Way, Orlando, FL 32827.

Job Type: Full Time

• Comprehensive Network Management:
  Designing, configuring, and maintaining LAN (wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. Manage multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations.
• Industrial Control Network (ICN) Specialization:
  Lead design, implementation, maintenance, and support of the ICN. Manage ICN IP space, coordinate new system installs, provide SME support on the 6550 process, and support ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI equipment to VA OIT.
• Troubleshooting and Support:
  Proactively monitor and troubleshoot network hardware, software, IP phones, and security systems to resolve issues and restore services. Respond to ICN inquiries from diverse stakeholders.
• Project Management & Documentation:
  Lead network projects, develop project plans for migrations, coordinate MAC (Moves, Adds, Changes) related to ICN equipment, and maintain thorough technical documentation for ICN and telecommunication room configurations.
• Security & Compliance:
  Maintain understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensure secured access for wireless networks, and support CCTV and Access Control Systems hardware and software.

• Technical, analytical and personal skills
• Knowledge of Cisco VRF-lite configuration
• Ability to communicate in an understandable, polite, and friendly manner, both written and verbal
• Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment
• Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches
• Knowledge, configuration and maintenance of Cisco Wireless LAN (WLAN) systems 5500 series controllers, 3000 series access points (AP)
• Cisco Access Control Server (ACS) 802.1X end point administration
• Conducts core services installs and management of VLANs (VLAN) enterprise wide
• Performs life cycle management of all network assets
• Manages enterprise network architecture, routing, routed, metro-E LANs and VRFs
• 10 years of Cisco experience
• Knowledge of wireless controllers
• ISC2 Certified Information Systems Security Professional