Undergraduate Intern Summer - Digital Program

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Intern with the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The internship sits on the business side of product development within USTA Community Tennis. Over the course of the program, you will learn how core products, including Leagues, Tournaments, Ratings, and Rankings, are designed, managed, and evolved from a digital and operational perspective. You will help define and implement strategies that drive product adoption, engagement, and growth across the tennis ecosystem.

You will gain exposure to cross‑functional collaboration, product strategy, user insights, digital platforms, and operational planning as you support several high‑impact initiatives.

• Develop and implement outreach strategies targeting new players and facilities
• Create engaging digital content to promote Tennis on USTA Flex
• Streamline onboarding processes for new players and facilities
• Collaborate with the marketing team to design and execute promotional campaigns

• Assist with logistics and coordination of ELC equipment and staffing
• Track and analyze usage and performance data
• Work with tournament directors and officials to support seamless ELC integration

• Analyze data related to Smart Access and Serve Tennis modules (Court Booking, Programming, High School)
• Support long‑term financial modeling and adoption forecasting for Smart Access
• Identify user trends, gaps, and opportunities to improve platform engagement

• 8‑week program from June 9 through August 11
• Schedule:
  
  Monday–Thursday, 9:00 AM–5:00 PM ET
• Hybrid role requiring 3 days per week on‑site at our Orlando office
• Compensation: $16.00 per hour

• Intermediate to advanced proficiency in Microsoft Office and Google Workspace (Sheets, Docs, Slides, Forms, etc.)
• Quick learner with the ability to adapt to new platforms, programs, and processes
• Strong interpersonal and organizational skills, with exceptional attention to detail
• Clear, friendly communicator with strong written and verbal abilities
• Curious, analytical, and excited to contribute to digital product growth

• Weekly professional development workshops
• Participation in a group project presented to staff at the end of the program
• Opportunity for your resume to be reviewed by one of our recruiters
• Ability to participate in company activities, including our 7 Business Resource Groups
• And more!

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.