Financial Aid Coordinator

The Opportunity

Student Success and Well-Being (SSWB) Service Professionals participate in activities related to academic admissions, registration, financial aid services, and orientation for current and potential university students. Student Financial Assistance Professionals evaluate student eligibility for Financial Aid and advise applicants and parents about the Financial Aid options available to them.

• Advises and counsels students and parents regarding the financial aid process in person or over the phone/Zoom.
• Analyzes and evaluates student financial needs.
• Advises on availability of financial assistance.
• Participates in outreach activities and presentations to students, parents, high school counselors, and the community in workshops and training sessions.
• Attends professional workshops, meetings, and training sessions for professional development and to keep abreast of current rules and regulations.
• Reviews and evaluates eligibility Federal Student Aid.
• Responsible for verification of student files selected for review by the Department of Education.
• Evaluates documentation provided by student required to complete additional review of their FAFSA application.

Bachelor's degree and 0+ years of relevant experience or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

• 1-2 years of relevant experience.
• Working knowledge of financial aid program requirements and related procedures.
• Exceptional customer service skills with strong communication, problem‑solving, and relationship‑building abilities.
• Demonstrated experience in administrative or student‑facing roles within higher education or comparable environments.
• Proven ability to provide guidance and advise students on financial processes.
• Proficiency in Microsoft Excel and People Soft for data entry, data organization, and reporting.

The anticipated hourly range for this position is $17.64 - $19.16 per hour. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

As a next‑generation public research university and Forbes‑ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country.

You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program.
• Paid time off, including annual and sick time off and paid holidays.
• Retirement savings options.
• Employee discounts, including tickets to many Orlando attractions.
• Education assistance.
• And more… For more benefits information, view the UCF Employee Benefits Guide.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

• Department:
  Student Success and Well‑Being (SSWB) – Student Financial Assistance.
• Work Schedule:
  
  Monday through Friday 8:00 AM – 5:00 PM.
• Type of Appointment:
  Regular.
• Expected Salary: $17.64 to Negotiable.
• Job Posting End Date: 01‑21‑2026.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke‑free campus and an E‑Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407‑823‑1336 or email onac.

For general application or posting questions, please email talent.