Veterinary Receptionist

Pine Castle Animal Care Center is seeking an outgoing? Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible, full-time position
, with a 5/8 or 4/10 schedule and availability needed Monday-Friday with rotating Saturdays
.

• Compensation: $15-19 per hour, for each hour worked*
• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Strong communication and multitasking skills
• Ability to remain calm, organized, and compassionate in a fast-paced environment
• A positive attitude and commitment to supporting your teammates

At Pine Castle Animal Care Center in Orlando, FL
, we're proud to provide exceptional veterinary care in a modern, well-equipped facility
. Our hospital is supported by advanced tools including digital radiography, ultrasound, a fully equipped surgical suite, and in-house laboratory services
, allowing our team to deliver efficient, high-quality care to pets at every stage of life.

Our team is passionate about combining advanced medicine with compassionate care
. We strive to create a welcoming environment for both our clients and our staff, where collaboration, growth, and continuous learning are encouraged.

If you're passionate about helping people and pets, enjoy working in a supportive team environment, and want to be part of a hospital that values your contribution,
we would love to meet you
. At Pine Castle, you'll play an important role in supporting our patients, clients, and veterinary team every day.

To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws.

WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.