Greeter, Customer Service​/HelpDesk

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Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We are hiring now! The National/Alamo brand of Enterprise Mobility offers an exciting opportunity for a Greeter at the Orlando Airport.

Pay starts at $15.00 / hour ($15.50 / hour after 4pm) and the position is eligible for monthly customer service bonus incentives.

Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Apart from religious observation, interested candidates must be willing to work a flexible full‑time (40‑hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps, and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum of 1 year experience handling customer service functions.
• Basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license.
• Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years.
• No DUI/DWI convictions on driving record in the past 5 years.
• Must be willing and able to stand and/or walk for long periods of time.
• Must be able to read, write, speak and understand English.
• Must be willing to work at the Orlando Airport (zip code 32827).
• Must be willing to accept the starting pay of $15.00/hour ($15.50/hour after 4pm).
• Apart from religious observation, interested candidates must be willing to work a flexible full‑time (40‑hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.