Receptionist, Customer Service​/HelpDesk

Receptionist (Bilingual Preferred) – City Kia of Greater Orlando

City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position in a fast-paced dealership environment.

As the first point of contact, you will greet customers, set expectations, and help deliver a welcoming VIP experience. We are seeking an individual who enjoys working with people, smiles easily, thinks quickly, and can multitask with confidence.

Responsibilities:

• Greet and welcome customers professionally and set expectations upon arrival

• Answer and direct incoming phone calls

• Schedule sales and service appointments

• Enter customer information accurately into dealership systems

• Monitor and respond to internal chats and customer messaging tools

• Maintain a clean and organized reception area (including coffee station)

• Assist with basic administrative tasks

• Work closely with sales and service teams to ensure a smooth customer experience

Requirements:

• High school diploma or equivalent

• Customer service experience (automotive experience a plus)

• Bilingual (English/Spanish) preferred

• Strong communication, data entry, and multitasking skills

• Professional appearance and positive attitude

• Ability to work weekends and some holidays

Benefits:

• Competitive hourly pay

• Health insurance

• Paid time off

• Opportunities for growth and advancement

City Kia of Greater Orlando is an Equal Opportunity Employer.