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Customer Service Rep Event Manager / Planner Bilingual English Customer Service

Guest Experience Concierge — Luxury Hotel Reservations

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Lake Nona Wave Hotel
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel in Florida is seeking a Guest Service Ambassador who will enthusiastically engage with guests, providing exceptional service and support during their stay. Responsibilities include managing incoming calls, responding to inquiries, and collaborating with various departments to enhance overall guest experiences. The ideal candidate must have a High School Diploma, excellent communication skills, and a passion for delivering memorable service in a fast-paced environment.

The position requires flexibility in scheduling and previous customer service experience.
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