SMB Customer Success Manager for and Retention
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-20
Listing for:
UPS Supply Chain Solutions
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
A leading supply chain firm is seeking a Signature Customer Success Account Manager in Orlando, Florida. This role focuses on managing a high volume of smaller customers by driving satisfaction and retention. The ideal candidate will have 0–4 years of experience in sales or customer-facing roles, strong organizational skills, and excellent written communication. Responsibilities include engaging customers to enhance value, addressing inquiries, and managing account growth through insights and data-driven strategies.
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