Attractions Team Member
Listed on 2026-01-17
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Attractions Team Member, Part‑Time, Orlando, FL
Starting hourly rate of $15.00/hour. Must have availability to work weekdays.
General SummaryAs an Attractions Team Member, you will be the most critical link in ensuring our guests have a rewarding experience that will keep them coming back again and again. Your primary responsibilities will include providing quality guest service to all guests and to assist them in participating and enjoying in all of the Crayola Experience attractions.
Principal Duties and Responsibilities- Consistently meet a guest satisfaction standard, greet all guests and answer any questions
- Oversee attraction areas to ensure service excellence, safety and cleanliness with guests
- Facilitate art projects and activities with guests
- Prepare materials, maintain an appropriate inventory of necessary materials, monitor activities and clean workstations as needed.
- Host birthday parties and/or manufacture demonstrations on a rotating basis
- Monitor activity areas and adapt facilitation of an area according to guest volume
- Assist in workshops, special events and outreach activities as needed
- Cross‑train in other departments including retail, F&B, and admissions
- High School Diploma Preferred.
- Required to work weekends, evenings and holidays as needed for the operation.
- Fun, outgoing personality. Ability to engage guests, children and families in an upbeat, positive manner.
- Prior experience working with children preferred.
- Prior experience in a museum, educational setting, guest service center or family attraction helpful.
- Strong oral, interpersonal and guest service skills required.
- Must have a good command of the English language, both written and verbal.
- Demonstrated ability to adhere to guest service and programming procedures and policies.
- Demonstrated ability to manage multiple functions and multitask.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk;
use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Kid Inspired Culture
- Free Admission to Crayola Experience for Employees
- Community Volunteerism Opportunities
- Annual Bonus Potential for all Full-Time Employees
- Company Matched 401k & Employee Value Sharing Plan
- Comprehensive Healthcare Benefits for Eligible Employees
- Education Assistance Program
- Wellness Programs
- Employee Resource Groups
- Generous Product Discounts Onsite & Online
- Company Sponsored Employee Events
- Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment
Green is our favorite color! Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows:
We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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