Reservation Clerk

ELS is hiring for the position of Reservation Clerk in Orlando, Florida.

The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

• High school diploma, or the equivalent.
• 1+ years of experience in a call center environment.
• Dedication to exceptional customer service.
• Excellent written and verbal communications skills.

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

• Seniority Level: Entry level
• Employment Type:
  
  Full-time
• Job Function:
  Management and Manufacturing