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Frontier Baggage Service Agent; BSO

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Menzies Aviation
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Position: Frontier Baggage Service Agent (BSO)

As a member of the Menzies Aviation Baggage Service team, you will be responsible for coordinating and handling customer baggage check‑in and misplaced/lost baggage claims, provide reports to carriers, and assist customers with travel information.

Key Responsibilities Ability to read IATA Phase BFF;**,the flight departure times and connecting carriers
  • Screens all interline passengers prior to placing bags on the interline return belts
  • Ensures baggage tagging is correct
  • Direct and assist passengers with mis‑checked or short checked bags
  • Handles misplaced/lost baggage claims and provides reports to carriers
  • Evaluates customer’s need concerning airline locations
  • Is able to meet the Station’s attendance standards

    Other duties as assigneductive
    • Goal: ***???
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