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Customer Service Rep Customer Success Mgr./ CSM

Senior Customer Advocacy Leader

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Marriott Vacations Worldwide
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hospitality company is seeking a Sr Manager Customer Advocacy in Orlando, Florida. This full-time role requires strong customer service skills and the ability to manage complex customer requests. The ideal candidate will have 2-3 years of customer service experience and a preferred college degree. Responsibilities include advocating for customer interests and managing the response process for complaints across various communication channels.

A proactive approach and strong problem-solving skills are essential.
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Position Requirements
10+ Years work experience
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