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Retention Specialist
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-13
Listing for:
Epos Now Group
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
A dynamic technology company in Orlando seeks an experienced Renewals Specialist to enhance customer retention and reduce churn. The role involves managing customer cancellations and building strong relationships through proactive outreach. Candidates should have a proven record in customer success or sales, excellent communication skills, and the ability to thrive in a fast-paced environment. Experience in B2B settings is vital.
This position aims at optimising customer satisfaction and loyalty across the Americas.
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