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Customer Success Mgr./ CSM Customer Service Rep

Post-Sale QA & Customer Experience Specialist

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Hilton Grand Vacations
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading vacation ownership company in Orlando is seeking a Quality Assurance Specialist to assist new owners with their paperwork and reservations. This role involves ensuring a smooth transition for new owners, providing ongoing support to reduce cancellations, and collaborating with the Sales and Hospitality teams to maintain high customer service standards. Ideal candidates will have strong customer service skills, flexibility to work varied hours, and will be encouraged to apply even if they need to acquire the necessary license.
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