Service Business Development Coordinator

Service Business Development Coordinator

Werner Auto Team invites you to join our growing family in Orlando, FL. As the Service Business Development Coordinator, you will conduct outbound and inbound customer phone calls, respond to internet leads, identify customer needs, schedule appointments for the Service Department, and ensure a positive customer experience.

$50,000.00/yr

City Kia of Greater Orlando, Orlando, FL

• Conduct outbound and inbound customer phone calls.
• Respond to Internet Leads via email and phone.
• Identify customer needs through effective questioning.
• Schedule appointments for our Service Department.
• Ensure every customer enjoys a positive experience.
• Enter customer information into our CRM system.

• High School Diploma or equivalent.
• Ability to persuasively communicate with customers to set appointments.
• Detail-oriented with strong organizational skills.
• Capable of working at a high pace in a fast‑paced environment.
• Excellent computer skills.
• Outstanding written and verbal communication skills.
• Valid Driver’s License is required.
• Experience in customer service or call center work is a plus but not required.
• Strong communication skills, both verbal and written.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

We are an equal opportunity employer and encourage candidates of all backgrounds to apply. If you are ready to take your career to the next level, please send your resume and a brief cover letter illustrating your experience and motivation for this role. We can’t wait to welcome you to our team!