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Omnichannel CX Tech Lead

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Informa Markets
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading events organization in Orlando seeks a Customer Service Supervisor to enhance customer engagement. The role focuses on managing customer interactions, refining service technology, and implementing process improvements. Ideal candidates will have experience in customer service, particularly in the events sector, and be proficient in Salesforce and AI tools. Competitive compensation and diverse workplace culture are offered.
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