Client Experience Associate - Driver​/Courier​/Mail Clerk

Client Experience Associate - Driver/Courier/Mail Clerk

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

Essential

Job Responsibilities:

• Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services.
• Performs administrative tasks, provides volumes/billing inputs to one-up Manager, and other assigned duties in a timely manner.
• Handle time-sensitive material like confidential, urgent packages
• Shipping & Receiving
• Sort and deliver mail, packages
• Valid Driver's license
• Courier services
• Pack & move boxes as needed between other locations as requested
• Stock paper in copy areas
• Change Toners in copiers as requested
• Ensures adherence to company policies and guidelines, safety & security procedures.
• Create a positive atmosphere of professionalism and support.
• Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.
• Position may require individuals to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients.
• Understands basic information on core service/solutions offerings and effectively with Manager - Client Services.
• Other duties upon request
• Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
• Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
• Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
• Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
• Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.

Qualifications

• High school diploma or equivalent.
• Valid Driver's license.
• Proficiency in reading, writing, and speaking English.
• Ability to work at a computer for extended periods.
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Experience with data entry is desirable.
• Ability to engage in repetitive motion activities like twisting, bending, and climbing.
• The pay range for this position starts at $15.50/hrs to $16.50/hrs; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.