Sr Vehicle Operations Logistics Specialist

Sr Vehicle Operations Logistics Specialist

Join to apply for the Sr Vehicle Operations Logistics Specialist role at Cox Automotive Inc.

• Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering.
• Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations and deliver an exceptional client experience.
• Responsible for remediating issues and addressing all escalations in a timely and effective manner.
• Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs.
• Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory and follow through to resolution.
• Communicate effectively and clearly articulate client needs; collaborate effectively in a cross‑functional team setting to collectively exceed client expectations.
• Work closely with our DHL Control Tower to ensure seamless connectivity between planners/coordinators and the field‑based team in support of delivery and execution.
• Play a key role in requirements gathering and operational capability identification in new lines of business and delivery of new products and services.
• Prepare, analyze, and present operational metrics and reporting for business reviews, operational performance reviews, and “state of the business” discussions.
• Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency.
• Serve as the ‘Go To’ subject matter expert for your area of responsibility and book of business.

• High School Diploma/GED and 5 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree or certification beyond a HS diploma/GED in a related discipline and 3 years’ experience.
• OR 7 years’ experience in a related field.

Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. The position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Software Development

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.