Prime COBRA & Direct Bill Accounts Manager

Prime COBRA & Direct Bill Accounts Manager

Veritas Prime specializes in Human Capital Management technology. We are dedicated to providing clients with the best service, focusing on our founding principles:
Truth. Excellence. Veritas Prime has deep expertise in the cloud and hybrid consulting space with advisory, design, implementation, and support services.

We are proud of our culture at Veritas Prime. We support one another, believe in knowledge sharing, encourage professional development, celebrate our successes, and have fun.

As a COBRA & Direct Bill Accounts Manager, you will have the opportunity to work closely with our outsourcing services team to aid in the implementation, delivery, and ongoing support of COBRA and Direct Bill participation on behalf of our clients.

This position requires profound attention to detail, a passion for delivering top-quality service, and adherence to operational policy.

Areas of focus within this role can include:

• Assist with client implementations for COBRA and/or Direct Bill
• Ensure timely and accurate setup of all applicable services associated with the implementation and serviced accounts
• Configuration of net new customer accounts
• Renewal service support and configuration for in‑force client accounts
• Ability to assist with additional requests, as needed

• 3+ years Experience in COBRA and Direct Bill implementation, service, and support
• Excellent understanding of connectedness between HRIS, Benefits, Payroll, and Carrier systems
• Experience working with third party integrations
• Experience working with WEX solution is preferred
• Experience working within Plan Source or Employee Central Benefits is a plus

• Understand benefits including federal and state-based compliance, ACA, COBRA, life and ancillary benefit, etc.
• Ability to manage time efficiently and effectively
• Open to learning multiple benefits technology
• Collaborative and partner‑oriented mindset

• Excellent written and verbal communication skills
• Excellent client‑facing and internal communication skills

• MS Office
• Google Suite

• This position will be remote.

• The salary range for this position will likely be $88,; however, compensation above or below that range may be offered depending on experience.

• This position requires periods of sitting at a desk and working on a computer.

All offers of employment are dependent upon a successful background check.

Veritas Prime exudes Truth and Excellence in all aspects of our business, including in our hiring practices. Veritas Prime is an Equal Opportunity Employer and seeks to have a diverse workforce and will not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or other legally protected characteristics.

Everyone should have a seat at the table. Veritas Prime is committed to ensuring it has an inclusive workplace for all employees.