UM Subrogation Specialist

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Join to apply for the UM Subrogation Specialist role at Brown & Joseph AR Management | an ARMStrong IS Company

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ARMStrong

Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits, and loss control inspections. As the parent company, ARMStrong is proud to own and operate Altus Commercial Receivables, Brown & Joseph, Paragon, Subro

IQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Subro

IQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Acquire background information, when necessary

ARMStrong

Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits, and loss control inspections. As the parent company, ARMStrong is proud to own and operate Altus Commercial Receivables, Brown & Joseph, Paragon, Subro

IQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Subro

IQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

• 1 year of 3rd party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred
• Critical Thinker
• Strong attention to detail and goal-oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer Service experience is REQUIRED

• $17-19(DOE) per hour plus commission
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Sales, General Business, and Education
• Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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