Business Support Coordinator

Job Details

Business Support Coordinator Orlando, FL

Posted: 2/24/2026

Job # 8326

Alphanumeric is hiring a BUSINESS SUPPORT COORDINATOR to work in Orlando, FL with an environmental-friendly energy innovator focused on sustainability. Pay Range: $25.70 - $27.00. The Business Support Coordinator will have a vital role that is strategically aligned to support the field personnel with regards to inventory. This role will manage audits for technology, office supplies within the Field Service Building, webstore ownership for Outage Services, and support for the Outage Support team.

• Ensure technology received from outages:
  Confirm device(s) is in working order (MiFi; iPad; case for iPad); ensure all iPads are up to date with latest iOS before outage season; maintain proper charge levels for iPads; collaborate with the team to guarantee proper documenting and tracking of all serialized inventory.
• Manage inventory level and master sheets within the Field Service building: CORE cases and all ancillary items; iPads for CORE cases; iPads for new Engineers;
  MiFis;
  Starlinks;
  Tech Boxes and all ancillary items; clothing; hard hats; general office supplies.
• Prepare technology audit before or after each outage season; locate lost or missing items; order required replacements, facilitate proper categorizations for all items, and add all categorized items to the applicable master sheets.
• Coordinate each fiscal year with the subcontractor(s), ensuring accuracy when ordering with the vendor.
• Assist with the revamp of the webstore items owned by Outage Services: contacting vendors; negotiating terms with vendors; working with upper management on new bundle concepts; ensuring accuracy of the webstore; creating and reporting on surveys conducted for the webstore.
• Provide support for additional roles within the Outage Support team: scanning outage documentation and filing them electronically; uploading external drive data onto the network; forecasting inventory; creating and compiling final field reports using Excel and macros.
• Follow document control, archival, and retention processes per department and corporate standards; support branding and document control awareness; establish min/max inventory levels for office supplies and adhere to the levels; utilize technology to enhance work efforts and prepare reports representing data obtained through various platforms; participate and facilitate department and project initiatives; actively support continuous improvement of the role including processes and procedures;
  
  assist with onboarding of new hire field personnel; facilitate document control training and awareness; actively train new hires on technology requirements as well as scanning and organization of the M Drive for post outage material; participate in training courses and programs as they relate to overall business and personal development, as well as product related developments; overnight travel (less than 10%) by land and/or air;
  
  perform other such duties as may be required; comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources; participate in proactive team efforts to achieve departmental and company goals; contribute to building a positive team spirit; communicate effectively with subordinates and management at all levels; protect confidential information by not communicating, disclosing to, or using for benefit of third parties;
  
  comply with all company policies and procedures; engage in conflict resolution, on an as needed basis; maintain the highest degree of honesty, integrity, and professionalism at all times.

• Education:
  
  Associate degree + at least two years of related experience and/or training preferred; equivalent combination considered.
• Language
  
  Skills:
  
  Ability to read, analyze, and interpret general business metrics and procedural documentation; present information and respond to questions from managers, clients, customers, suppliers, and the public.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide in all units of measure; compute rates, ratios, percent; interpret bar graphs; reasoning ability: solve practical problems with limited standardization; interpret instructions in written, oral, diagrammatic, or schedule form.
• Computer
  
  Skills:
  
  Knowledge of databases, spreadsheets, electronic mail; proficiency in Microsoft Office (Word, Excel, Visio, Power Point, Outlook) and Document Management Software.
• Must be able to work W2.

Alphanumeric is a dynamic company born of a diverse mindset and held to a distinctly high standard. Established in 1979, we lead life science and healthcare organizations toward a more efficient future across the globe, bringing patients and providers together to build personalized relationships that fit their needs. At our core, we are a family with a shared and passionate dedication to our customers.

We treat our candidates as amazing (because they are!)

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