Administrative Coordinator

Responsibilities

• General Administrative Duties:
  • Support the Area Team model by recruiting, selecting, and equipping Area Teams
  • Greet and receive guests
  • Answer and direct phone calls and retrieve messages
  • Create, update, and distribute ministry materials
  • Order products and office supplies, maintain inventory, and fulfill resource requests
  • Process printing orders and submit business card/graphics orders through the Marketing Toolbox
  • Gather data and provide standard reports and statistical analysis
  • Order and manage holiday card mailings
  • Participate in ongoing training in applicable software applications
  • Train, schedule, and oversee volunteers for administrative tasks
  • Ensure Salesforce accuracy regarding volunteer contacts and campaign participation
  • Provide event administrative support (registration, name tags, materials, follow‑up)
• Development Duties:
  • Enter daily donor updates into Salesforce
  • Document constituent communications and touch points in Salesforce
  • Complete donor touchpoints requested by the Area Director (e.g., thank‑you calls)
  • Run reports and provide mailing lists
  • Follow the New Donor welcome process and mail timely thank‑you cards and welcome packets
  • Write and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)
  • Use approved thank‑you designs or obtain approval for locally created designs
  • Coordinate timely gift acknowledgement/thank‑you card mailings (including recurring monthly donors)
  • Coordinate lapsed donor calls/cards with volunteer support
  • Manage email promotions with Marketing
  • Organize and complete donor cultivation projects (e.g., year‑over‑year comparisons)
• Accounting and Income Submission:
  • Follow Joni & Friends Accounting policies and maintain proficiency in Certify, Mineral Tree, and Sage Intacct
  • Assist with event payment processing
  • Deposit and process income weekly or immediately if ≥ $1,000
  • Pay and/or automate office expense payments
• Additional Responsibilities:
  • Drive to the post office, bank, storage facilities, or other business locations as needed
  • Work occasional evenings or weekends to assist with events or workshops
  • Travel overnight when necessary to attend retreats or conferences
  • Complete other duties and projects assigned by the supervisor

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni & Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• Bachelor’s Degree or related experience required
• Salesforce or similar database experience required
• Strong organizational and time‑management skills with rigorous attention to detail
• Valid driver’s license
• A self‑starter, team‑player with strong interpersonal skills
• Previous administrative experience preferred
• Competent computer skills (Windows, Excel, Word, Outlook, Internet)
• Understanding of Christian ministry and specifically Joni & Friends is desirable

This position primarily involves sedentary office work. The employee must be able to sit for extended periods, operate a computer and standard office equipment, communicate clearly in person and by phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds. Work is performed in a professional office setting with occasional movement throughout the facility.

Employees are expected to maintain safety and ergonomic awareness while performing all tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

$20.00–$22.00 per hour. This is a part‑time position working up to 29 hours per week.

Joni & Friends’ mission is to glorify God by communicating the Gospel and mobilizing the global church to evangelize, disciple, and serve people living with disability. Our vision is a world where every person with a disability finds hope, dignity, and their place in the body of Christ. The Biblical commission, vision, mission, and values guide all employees. All employees are expected to grow as Christian Disability Ministry Leaders and participate actively, grow continuously, foster a culture of belonging, and integrate faith into all aspects of work.

• Honor God in everything we do
• Build relationships based on trust and respect
• Maintain integrity and excellence in programs and services
• Practice responsible stewardship
• Lead Like Jesus is a course of study provided to all employees and is the model governing our ministry culture