Office Assistant

About Paynuity:

Paynuity is a leading provider of seamless, secure credit card payment processing solutions. Our mission is to simplify and optimize payment processing for businesses of all sizes, allowing them to focus on growth and success. As a minority-owned business, we foster a dynamic, collaborative, and diverse workplace. Our innovative solutions streamline transactions while ensuring security and reliability for our clients. We are expanding and looking for dedicated professionals to join our team and help us continue to deliver exceptional service to our clients.

Role Overview :

Be the face of Paynuity! We are seeking a welcoming and organized Office Assistant to provide exceptional service as the first point of contact at our fintech headquarters in Orlando, FL. This position is vital in creating positive first impressions, managing day-to-day front desk operations, and supporting our growing team. The ideal candidate is dependable, detail-oriented, and has a genuine passion for delivering outstanding client service and administrative support in a dynamic environment.

Key Responsibilities:

• Greet and assist all visitors, clients, and vendors warmly and professionally.
• Answer and direct incoming phone calls promptly, clearly, and courteously.
• Receive, log, and promptly distribute incoming mail, packages, and courier deliveries.
• Prepare and coordinate outgoing shipments, ensuring accuracy and timely delivery.
• Schedule appointments, maintain calendars, and manage conference room bookings for team members.
• Monitor and replenish office supplies inventory as necessary.
• Assist with parking, building, office, access.
• Ensure the maintenance of office environment and equipment.
• Provide administrative support, including document preparation, filing, scanning, and photocopying.
• Assist in coordinating internal meetings and team events as needed.

Required Qualifications:

• Previous experience in a front desk, administrative support, or customer service role is preferred but not mandatory.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills, coupled with a friendly and professional demeanor.
• Proficiency in Microsoft Office Suite (Outlook, Word) and a willingness to learn new office tools and software.
• Exceptional attention to detail and proactive management of daily priorities.
• Positive attitude, reliability, and strong commitment to teamwork.
• Ability to maintain confidentiality and professionalism when handling sensitive information.

Why Paynuity?

• Diverse, friendly, and growth-oriented team.

• Startup culture, everyone wears multiple hats and adapts quickly.

• Opportunity to make a meaningful impact within a modern fintech company.

Additional Information:

• Work Schedule:
  
  Monday to Friday, On-Site (8:30 AM to 5:00 PM)

• Paid (8) Federal Holidays and (3) Floating Holidays

• PTO Accrual from Day One

Equal Employment Opportunity Statement:

Paynuity is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.