Public Defender's Office, 9Th Circuit- Communications Assistant Ii

Overview

The Communications Assistant/Receptionist serves as the first point of contact for the office and plays a key role in managing both internal and external communications. Primary responsibilities include staffing the front desk, answering and directing phone calls, assisting with client and visitor check-in, and coordinating communication between attorneys, staff, and outside professionals. The position also requires accurate and consistent data entry to maintain up-to-date records.

As the first face of the office, the Communications Assistant/Receptionist represents the organization with professionalism and courtesy.

Responsibilities and duties include, but are not limited to, the following:

• Staffing the front desk and serving as the first point of contact for visitors and callers.
• Answering, screening, and directing phone calls; handling messages and inquiries as appropriate.
• Assisting with client and visitor check-in and coordinating schedules and appointments.
• Coordinating communication between attorneys, staff, and outside professionals.
• Ensuring accurate and consistent data entry to maintain up-to-date records.
• Representing the organization with professionalism and courtesy in all interactions.

• Fluency in Spanish and English is required.
• Experience preferred.
• Ability to communicate clearly and persuasively to various audiences.
• Ability to respond quickly and professionally in high-pressure situations.
• Ability to handle confidential information with discretion.
• Ensuring accuracy and consistency in all communications.
• Ability to work collaboratively with a team comprised of attorneys, investigators and legal assistants.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.