Customer Service Rep

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life‑long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five:
Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

• Meet and greet customers in a professional manner in-person & on the phone
• Processing payments and invoicing and other miscellaneous office duties
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support including mailing, scanning, faxing and copying
• Maintain office supplies for specific location

• Ability to perform essential duties satisfactorily.
• Skills in reading, interpreting documents, writing reports, and effective communication.
• Proficiency in basic math, algebra, and geometry.
• Ability to solve problems involving several variables in standardized situations.
• Background and MVR checks required

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Regularly sit, talk, or hear; occasionally stand and walk; occasionally lift or move up to 10 pounds;
Specific vision requirements include close vision and ability to adjust focus.