Assistant to Operations Manager

Business Owner at On Time Delivery & Installation Services, LLC

Company:
Creations by Daniel, LLC (CxD)

Location:

Office-based with daily field coordination

Pay Range: $18–$24 per hour (based on experience)

Monthly Bonus:
Based on performance

Company Vehicle:
Provided after training period

Schedule:

Monday–Friday (occasional weekends as needed)

The Assistant to the Operations Manager supports daily operations for CxD’s appliance, furniture, and white-glove delivery and installation services. This role is responsible for keeping routes, teams, documentation, and issue resolution organized and on track. You will work closely with field leaders, drivers, installers, and customer service to ensure jobs are completed correctly, on time, and to CxD standards.

This is a fast‑paced, detail‑driven role that requires follow‑up, communication, and problem‑solving.

• Daily Operations Support
  • Assist with daily route execution for appliance, furniture, and specialty installs
  • Monitor stops, job status, delays, and completions in CxD systems
  • Support coverage changes due to call‑outs, truck issues, or reschedules
  • Ensure teams have correct job notes, site details, and install requirements
• Field Team Coordination
  • Act as a support contact for drivers, installers, helpers, and field leaders
  • Verify required job documentation (Before & after photos)
  • Track attendance, late arrivals, and missed documentation
• Issue Tracking & Reporting
  • Log and follow up on returns and reschedules
  • Assist with daily reports sent to field leaders and management
  • Ensure issues are closed out and documented properly
• Compliance & Admin Support
  • Maintain shared trackers and operational logs
  • Coordinate with customer service and operations leadership

• 1–3 years experience in appliance, furniture, operations, logistics, dispatch, or field support
• Strong organization and follow‑up skills
• Clear and professional communication (phone, text, email)
• Comfortable working with multiple teams and priorities
• Attention to detail is non‑negotiable

Entry level

Full‑time

Administrative