Bilingual Receptionist/Scheduler; English/Spanish

Job in Orlando, Orange County, Florida, 32885, USA

Listing for: HP Recruitment

Full Time position
Listed on 2026-01-27

Job specializations:

Administrative/Clerical
Healthcare Administration, Medical Receptionist
Healthcare
Healthcare Administration, Medical Receptionist

Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR

Position: Bilingual Receptionist/Scheduler (English/Spanish)

We are seeking a dedicated and friendly bilingual receptionist/scheduler to join our OB/GYN office team in Orlando and Ocoee. The ideal candidate will provide exceptional customer service, efficiently manage appointment scheduling, and assist with a variety of administrative tasks. Proficiency in both English and Spanish is required to ensure effective communication with our diverse patient population.

Key Responsibilities:

Greet patients and visitors with a warm and welcoming demeanor.

Answer phone calls and emails, providing information and assistance in both English and Spanish.

Schedule and confirm patient appointments, ensuring accurate records in the scheduling system.

Verify patient insurance information and collect co-pays and payments.

Maintain a clean and organized reception area.

Assist patients with completing forms and provide information on services offered.

Coordinate with medical staff to ensure smooth patient flow and communication.

Handle patient inquiries and resolve issues professionally and promptly.

Perform additional administrative tasks as needed, including filing and data entry.

Qualifications:

High school diploma or equivalent; additional education in healthcare or administration is a plus.

Proven experience as a receptionist or in a similar role, preferably in a medical office.

Bilingual proficiency in English and Spanish is mandatory.

Strong interpersonal and communication skills.

Exceptional organizational skills and attention to detail.

Proficient in Microsoft Office Suite and experience with electronic health records (EHR) systems is preferred.

Ability to work in a fast-paced environment and manage multiple tasks.

Benefits:

Competitive salary

Health insurance

Paid time off and holidays

Opportunities for professional development and growth

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Job Posting Language

Bilingual Receptionist​/Scheduler; English​/Spanish

Bilingual Receptionist/Scheduler; English/Spanish