HVAC Retail Administration Manager

Overview

This position is responsible for overseeing the daily administrative operations of our business to ensure efficiency and smooth workflows.

• Supervise and support administrative staff: Recruit, train, develop, and evaluate administrative staff, providing coaching and guidance to maximize efficiency.
• Implement and manage administrative systems and procedures
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  Oversee and improve administrative processes, policies, and procedures to optimize workflows and ensure efficient operations.
• Manage office operations and resources: Oversee and coordinate daily support activities, including managing office supplies, equipment, furniture, and facilities.
• Budgeting and cost control: Monitor costs and expenses, assisting in budget preparation and ensuring processes remain within established budgets.
• Ensure compliance: Ensure adherence to company policies, labor laws, and regulatory requirements.
• Coordinate with internal and external stakeholders: Facilitate communication between departments and with vendors and service providers.
• Handle communication and scheduling: Manage correspondence, scheduling, internal communication, and deadlines.
• Problem-solving: Identify key areas for improvement, plan administrative processes, establish guidelines, and implement solutions to address challenges and improve efficiency.

• Experience: Proven experience in an administrative role, often with at least 5 years of experience in the field, including managerial experience, is preferred.
• Key skills: Strong leadership, organizational, communication (written and verbal), problem-solving, time management, and interpersonal skills are essential.
• Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office administration software are typically required.
• Ability to pass a drug test