Collections Specialist

Our client is a leading construction company specializing in commercial and residential projects across the region. With a strong commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. They are now seeking a Collections Specialist
.

$50k - $55k

The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the organization. This role requires a detail-oriented professional with strong communication and negotiation skills who can thrive in a fast-paced environment. The Collections Specialist will collaborate closely with project managers, clients, and the finance team to ensure timely payments and resolve billing discrepancies.

• Monitor accounts to identify outstanding debts and past‑due balances.
• Investigate historical data related to each outstanding debt or invoice.
• Contact clients regarding overdue payments via phone, email, or written correspondence.
• Take appropriate actions to encourage timely and accurate debt payments.
• Process payments and refunds accurately and efficiently.
• Resolve billing discrepancies and customer credit issues.
• Update account status records and document all collection efforts.
• Prepare and report on collection activity and accounts receivable status.
• Collaborate with internal departments, including project management and finance, to resolve billing discrepancies.
• Maintain accurate, complete, and up‑to‑date records of all collection activities.

• Proven experience as a Collections Specialist or in a similar accounts receivable role.
• Strong knowledge of billing procedures and collection techniques.
• Familiarity with laws and regulations related to debt collection.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and manage multiple priorities effectively.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and accounting or billing software.

• Experience working within the construction industry.
• Knowledge of construction project billing and lien processes.
• Familiarity with construction-related accounting software such as Sage 300, Procore, or similar systems.

• High school diploma or equivalent required.
• Associate or Bachelor's degree in Finance, Accounting, or a related field preferred.

• Comprehensive health, dental, and vision insurance plans.
• 401(k) plan with company match.
• Paid time off and paid holidays.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO