Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Create a welcoming environment for customers.
- Follow all laws, regulations, and company guidelines.
- Work cooperatively in a high-paced environment and manage conflicts appropriately.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist diverse customer groups, including minors, individuals with special needs, and older adults.
- Perform essential duties with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores across Chicago Metro. As part of Kroger, we value diversity and innovation, creating great experiences for customers and communities. We care about our people and offer opportunities for growth and success in food and retail.
BenefitsWe offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Information- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Retail
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