Shelter Manager

Position Purpose and Responsibilities

• Supervise Case Managers and Shelter Advocates by providing ongoing feedback, training, coaching, and corrective action when necessary.
• Oversee and maintain safe practices within the shelter with staff and clients to promote best practices related to hazards and overall safety.
• Schedule Case Managers and Shelter Advocates to ensure facility coverage.
• Maintain and monitor grant reporting, and partner with Director of Residential Services or other staff as needed.
• Collaborate with volunteers to ensure they are assigned appropriate tasks to support the facility and assist clients.
• Manage shelter inventory, including cleaning supplies, grocery purchases, and ordering supplies as needed.
• Collaborate with the Director of Residential Services to provide training to other staff and outside agencies.
• Ensure all client services are delivered professionally and, in a trauma-informed manner.
• Coordinate and oversee facility maintenance to ensure the shelter remains safe, clean, and compliant with licensing requirements.
• Develop and maintain partnerships with community organizations and refer clients to appropriate external services.
• Manage grant funds appropriately and maintain accurate financial and supporting documentation in compliance with grant requirements.
• Maintain and oversee confidential client files, ensuring documentation is accurate and up to date and enter data into the agency database.
• Report critical incidents to the Director of Residential Services and other relevant parties as required.
• Conduct regular check‑ins with clients, facilitate mini‑workshops or classes, and assist with problem‑solving and goal planning.
• Oversee shelter donations and assess which items are appropriate for clients.

• Must pass a background check and fingerprint assessment.
• Fluent in both Spanish and English preferred.
• Ability to identify pain points and determine solutions.
• Food Handlers Permit (can obtain after hire).
• Valid driver’s license and willingness to travel.
• Excellent communication skills, both written and verbal.
• Can adapt to various circumstances and needs of survivors’.
• Willing to complete the required 24 hours of domestic violence training as mandated by the state of Utah.

$56,160.00 - $58,240.00 per year

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Work Location:

In person