Clinical Admissions Specialist

Job Title: Clinical Admissions Specialist

Classification: EXEMPT

Reports To: Clinical Admissions Supervisor

The Admissions Specialist is responsible for providing professional and effective communication with clients, families, and professionals. Effective communication is manifested in appropriate clients admitting into the appropriate program. They assist prospective clients throughout the admissions process, possess expert knowledge of our services, maintain positive relationships with clients, listen, answer questions, and follow up as needed. The Admissions Specialists also proactively contact clinical professionals and referents, both current and potential, and explain the services we offer and seek to secure referrals into our programs.

This role will work onsite and work 5 days per week 8:00 am to 5:00 pm

• The department conversion rate is 50% or higher
• Early discharges are less than 5%
• Upon achieving these key performance indicators, your supervisor will meet with you to review progress and collaborate on establishing new performance goals that reflect continued growth and excellence.

• Ability to convert appropriate clients into treatment by effectively articulating the programs benefits and outcomes
• Ability to work with various team members and clinical leadership in a cooperative manner
• Ability to advocate for clients enrolling in treatment
• Completing necessary assessment paperwork, charting and client information to be used by the program and the UR department
• Ability to effectively supervise and lead a team of clinicians who will perform the same or similar functions
• Demonstrate knowledge of all aspects of the program with special emphasis on Exposure Response Therapy and how it is used in our programs
• Ability to both understand and articulate the OCD and Anxiety outcome measures and study
• Demonstrate knowledge of the admission criteria

• Provides up-to-date availability for the scheduling of virtual assessments and coordination of admissions
• Facilitates virtual assessments to assess appropriateness for level of care placement
• Documents level of care recommendation, risk level assignment, and provisional diagnoses
• Provides thorough rationale for denials of admissions, citing exclusionary criteria when appropriated
• Conducts face‑to‑face risk assessments as required upon admission and as needed, including the development of an initial safety plan
• Consult with the Program Director on all potential denials of admission and consult with other Program Directors on approvals/denials
• Provides parents with rationale denial of admission and referral recommendations, as needed
• Supports programming and client treatment, based on availability, which may include individual or group therapy sessions, client activities, or crisis management
• Engages client/family early in the referral and admissions process and has the clinical acumen to meet client/family where they are at, create an authentic relationship, address emotions such as fear/anxiety, and work through resistance towards engagement
• Adheres to all company policies and procedures
• Other duties as assigned

• Masters level intern or higher in social work, clinical mental health counseling, marriage and family therapy, Pd.D, Psy.
  
  D.
• Sales‑minded with an ability to work with a sense of urgency
• Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
• Accurate and efficient electronic data entry
• Must be punctual and maintain excellent attendance
• Organized, detail‑oriented, takes the initiative, and completes job responsibilities independently
• Multitask, problem‑solving, interpersonal skills, and strong written and verbal communication skills
• Thrives in a changing work environment, including inside, outside, and loud noise level

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.