Claims Case Manager

Overview

Johnson | Livingston | PLLC is a Plaintiff personal injury firm built on quality, communication, and preparation.

We provide personalized services based on our clients’ real and immediate needs. We know our clients’ cases inside and out, so clients never feel like another number. We treat every client with kindness and respect while validating, guiding, and updating them consistently through each phase of their case. We do not skip steps; we do not take shortcuts. Every decision is made with intention and tailored specifically to both the facts of the case and the client as an individual.

We are currently seeking a qualified individual to immediately fill the position of full-time Claims Case Manager. To be suitable and successful, the role requires:

• A team player mentality
• Strong attention to detail
• Critical thinking when faced with nuances
• The ability to work independently
• Strong task management and multi-tasking skills
• Outstanding interpersonal and customer service skills
• Excellent writing skills
• A professional demeanor and attitude
• The ability to work in a fast-paced, sometimes stressful environment
• Learning internal office systems and procedures quickly

• Work directly with a legal admin team and supervising attorney
• Maintain consistent and accurate communication with clients, insurance companies, and medical providers
• Review, process, and summarize medical records, employment records, evidence, and client statements
• Write demands and settlement brochures
• Maintain clean and consistent files in our digital management system
• Consistently follow and incorporate internal office systems and procedures

• Have at least 1 year of personal injury work experience, or at least 2 years of legal experience
• Have experience working in Filevine, Outlook, Word, Excel, and Adobe
• Bi-annual performance-based bonuses
• Salary:
  Competitive and commensurate with your legal experience