Assistant Supervisor - Catering

Position Announcement

At Utah Valley University, you’ll join a collaborative, service‑driven campus community where your leadership and organizational skills directly contribute to meaningful experiences for students, employees, and guests. In this Catering leadership role, you will partner with the Catering Associate Director to support all aspects of department operations, including supervising and developing team members, coordinating client requests, and ensuring the seamless execution of special events.

This position offers the opportunity to build management experience in a fast‑paced, results‑focused environment while helping create memorable campus gatherings that reflect UVU’s commitment to excellence and community engagement.

With a consistent 28‑hour workweek—generally scheduled between 6:00 am and 3:00 pm—this role provides meaningful professional responsibility alongside predictable daytime hours. You will gain hands‑on experience in hiring, training, scheduling, and event coordination, and you will step into leadership responsibilities when needed. If you value teamwork, professionalism, and the opportunity to make a visible impact across campus, this role offers both growth and balance within a supportive university setting.

• Supports the Catering Department through appropriate use of phone handling, emails, scheduling of appointments, greeting guests, answering general and specific inquiries, reporting data as needed, and maintaining accurate records, while providing excellent customer service to the internal and external clients.
• Assigns duties and schedules for student employees and coordinates events to ensure staff arrive on time, are dressed in complete uniform, and that the event is set up and served on time. Works collaboratively with fellow employees and managers. Possesses the ability to recognize teamwork and obstacles throughout the department to resolve conflicts respectfully and in a timely manner. Demonstrates and leads with an engaging, positive attitude.
  
  Trains Catering Lead employees on their individual responsibilities for daily events, weekly tasks, and monthly tasks.
• Maintains inventories of catering supplies and equipment. Responsible for inventory control and ordering of equipment, catering supplies, paper, and linen as needed. Travels to off‑site catering locations.
• Evaluates and recommends personnel needs and advancements, as well as concerns within the department. Performs other job‑related duties as assigned.

Graduation from an accredited institution with an associate’s degree or any combination of education and/or experience related to the position classification summary totaling a minimum of two years.

• Knowledge and experience using the catering software Caterease.
• Knowledge and understanding of interpersonal relationships.
• Knowledge of health and cleanliness standards for food preparation and presentation.
• Knowledge of catering event staffing needs.

• Skills in customer satisfaction with an appreciation of customer expectations and demands.
• Skills in employee development and performance management.
• Skills in examining and re‑engineering operations and procedures, formulating policies, developing, and implementing new strategies and procedures.
• Skills in the use of computers, preferable in PC, Windows‑based operating environment.
• Skills in communicating effectively with tact, professionalism, and diplomacy.
• Skills in teamwork, with the ability to lead and motivate staff.

• Ability to provide excellent service from set up to break down.
• Ability to work efficiently and keep calm under pressure.
• Ability to work quickly but efficiently with a keen eye for detail.
• Ability to work long hours in a stressful environment.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to communicate effectively, both verbally and in writing.
• Ability to develop and maintain record‑keeping systems and procedures.
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.