Academic Advisor - CHSS

Utah Valley University is seeking an Academic Advisor to support student success in the College of Humanities and Social Sciences. Working under the direction of the Director of Academic Advising, this role provides guidance to prospective, new, continuing, and transfer students throughout their academic journey. Advisors help students navigate university programs, explore majors, and develop clear plans for degree completion. Using predictive analytics, proactive outreach, and holistic advising strategies, the advisor manages a student caseload while helping improve retention and academic progress.

This position offers the opportunity to make a meaningful impact by building supportive relationships with students and collaborating with faculty and campus partners. Responsibilities include explaining academic policies, maintaining accurate advising records, connecting students with campus resources, and helping address academic standing concerns. Individuals who enjoy mentoring students, problem-solving, and contributing to a student-centered university environment will find this role both rewarding and impactful.

• Guiding/Planning:
  Counsel students in the development of meaningful educational plans compatible with their educational, career, and life goals. Advise students on academic requirements, course selection, and university policies. Provide guidance related to placement testing and transfer credit and demonstrate, as needed, the use of technology platforms required for degree planning and registration. Educate students on success strategies and support services provided by the university.
  
  Uphold policies, procedures, and priorities of departments and the institution, particularly those related to student degree completion. Consult with assigned academic department(s) regarding the development of graduation plans and raise awareness of gaps in institutional resources and services for students.
• Caseload Management:
  Manage and support a student caseload using holistic advising approaches, proactive outreach, and data-informed strategy. Maintain student advisement records. Audit student records for retention and graduation requirements using the student success platforms (Banner, Degree Works, Cadence, Civitas, etc.). Assess student performance and progression toward graduation and refer students to appropriate support services as needed, tracking progress toward key performance indicators.
• Technology:
  Obtain proficiency and adapt to new technology, such as predictive analytics, student communication, records management, and degree progress tools. Monitor student risk trends over time, track data indicating student performance and progress toward graduation, and proactively reach out to students in need of intervention.
• Certification/Professional Development:
  Achieve initial UVU advisor certification within one year of employment and maintain continued UVU advisor certification status as required. Adapt and apply current scholarship and related knowledge to advising practice and associated work activities. Remain current on department curriculum, degree related opportunities (internships, graduate school, careers, etc.), university policy, campus resources, and technology upgrades.
• Additional Duties:
  Participate in department, division, and institutional goals and projects. Complete other duties as assigned.

Graduation from an accredited institution with a bachelor’s degree plus one year of related experience totaling five years.

College-level academic advising experience is preferred.

• Knowledge of and commitment to UVU’s mission and strategic direction.
• Knowledge of academic advising theory, services, activities, practices, and operations.
• Knowledge of student development theory and effective student success, retention, and completion strategies.
• Knowledge of curriculum, course scheduling, and graduation requirements of specific academic majors, departments, or schools/colleges.
• Knowledge of student confidentiality practices including FERPA.

• Demonstrated skill in effective interpersonal communication, collaboration, and professionalism.
• Demonstrated skill in verbal and written communication.
• Demonstrated skill in critical thinking, problem-solving, decision-making, and acting successfully under pressure.

• Ability to serve students from diverse backgrounds and with diverse needs.
• Ability to learn, retain, and implement advising best practices.
• Ability to collaborate with a variety of campus partners and successfully adapt to change.
• Ability to work evening and weekend hours as required.
• Ability to learn and utilize media and technology platforms.