Services Assistant GEAR UP Outreach

This position offers a meaningful opportunity to shape the future by helping students succeed. GEAR UP offers the opportunity you’ve been seeking. Under the direction of the GEAR UP Utah First Year Services Counselor, you will support high school seniors and first-year college students as they navigate the transition to college. Through one-on-one engagement, you will help students develop academic skills, confidence, and strategies for success during their first year of college.

At Utah Valley University, this role allows you to make a direct and lasting impact on student persistence and achievement while supporting learners from diverse backgrounds. You will serve as a positive role model and collaborate with students and college faculty to meet program objectives focused on first-year success. This position is ideal for individuals who are passionate about student development, educational access, and empowering students to build a strong foundation for their college journey and beyond.

Graduation from an accredited institution with an associate’s degree plus one year of experience related to the Summary of Duties; OR any combination of education and experience related to the Summary of Duties totaling three years.

• Works closely with the First-Year Counselor to ensure the success/retention of first-year college students. Tracks and follows up with students as requested by the First-Year Counselor. Coordinates students' academic progress and attendance.
• Organizes and assists with planning and providing GEAR UP academic activities. Coordinates workshops and connects students to their college campus resources.
• Mentors students about good decision-making processes related to attendance, college course selection, study skills, financial aid, and college and scholarship applications.
• Makes follow-up calls and appointments as needed. Connect with students via email, phone, and a texting platform.
• Performs other job-related duties as assigned.
• Occasional travel may be required.

• Valid driver’s license and transportation.
• Ability to speak and translate Spanish to English.

• Must have basic academic knowledge as a result of the completion of a high school diploma or equivalent, and have sufficient college preparation to pursue a college curriculum.
• Must have knowledge of college requirements/admissions.
• Must have social media knowledge.

• Must have good verbal and written communication skills.

• Must demonstrate the ability to work independently with minimal supervision.
• Must demonstrate the ability to organize schedules, prioritize tasks, and follow through on assignments.
• Must be able to successfully interact with students with diverse cultural and academic backgrounds.
• Ability to speak and translate Spanish to English is highly preferred.