Temporary Operations Assistant - Wheels

This is a temporary position April 1, 2026 - August 31, 2026

Schedule:

Full - time, 40 hrs/week Mon-Thurs 7:30 am - 5:30 pm

The Meals on Wheels (MOW) Operations Assistant supports daily operations of the Meals on Wheels Nutrition Program serving homebound seniors & senior centers. This role provides customer service, program coordination, compliance support, volunteer & intern coordination, & backup meal delivery. The MOW Operations Assistant will work closely with the MOW Program Manager & other office staff, drivers, interns, kitchen partners, & volunteers to ensure program goals & mission are accomplished.

• Coordinate daily meal delivery with MOW staff, volunteers, & kitchen partners
• Support home-delivered & congregate meal programs across multiple counties
• With MOW Manager, ensure monthly menus meet nutrition guidelines & facilitate menu projections from Senior Centers, as well as compilation & distribution of menus
• Assist with MOW billing & tracking, contributions banking deposits, & accounts payable documentation
• Maintain accurate program records, spreadsheets, & reports while supporting compliance with State and Federal requirements
• Maintain inventory management & monthly supply ordering
• Assist MOW Manager with fleet & intern task coordination
• Assist MOW Manager & other MOW staff, as needed

• Answer the Meals on Wheels main phone & texting line, providing excellent customer service to senior clients, drivers & volunteers
• Follow up with clients, partners, & providers & make referrals to MAG & community resources
• Assist Volunteer Coordinator with volunteer program & route coverage, as needed
• Print, prepare, & distribute handouts, letters, & other information items for delivery with meals

• High school diploma or equivalent
• Two years of administrative, customer service, or related experience OR equivalent combination of education & experience
• Excellent communication & customer service skills
• Strong organizational, multitasking, & problem-solving abilities
• Proficiency with Google Workspace & Microsoft Office
• Comfort working with senior citizens & the general public
• Ability to work independently & collaboratively in a fast-paced environment
• Valid Utah Driver’s License (or ability to obtain)
• Utah Food Handler’s Permit (or ability to obtain)

• Ability to lift, push, pull, & carry up to 50 lbs.
• Ability to drive a vehicle & perform frequent vehicle entry/exit
• Regular local travel throughout the service region
• Ability to sit for extended periods of time
• Office-based work with frequent interaction with the public