Service Technician

Overview

Senior Field Service Technician – Pulp & Paper (Western U.S.) | Remote (Oregon)

At ABB, we help industries outrun leaner and cleaner. Progress is an expectation here for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. Growing takes grit, but at ABB, you’ll never run alone. Run what runs the world.

ABB is seeking an experienced Senior Field Service Technician to support customers across the Western United States within the Pulp & Paper industry. Reporting to the Director of Service Operations, this role is ideal for a self-directed field service professional with strong electro-mechanical skills and a customer-focused mindset.

• Perform preventive maintenance, calibration, installation, and corrective service on laboratory and production testing instruments
• Provide on-site and remote technical support and troubleshoot electro-mechanical, software, and network issues
• Participate in ongoing training to meet evolving customer needs
• Travel 65–70% within the territory; work model is #LI-Remote (Oregon-based)

• Associate’s degree in electrical technology or equivalent work or military experience preferred
• 5+ years of related field service experience
• Strong electro-mechanical troubleshooting skills
• Experience with network support, OS restoration, and software configuration preferred
• Knowledge of calibration and electronic test equipment strongly desired
• Proficiency with Windows 10/11 and Microsoft Office 365
• Ability to travel up to 65–70% with valid U.S. driver’s license, U.S. work authorization, and ability to obtain a U.S. passport

• Competitive medical, dental, vision, and disability benefits
• 401(k) with company contributions and Employee Stock Acquisition Plan
• Paid holidays, permissive time-away policy, and parental leave
• Wellness resources and employee assistance programs

ABB’s Process Industries Division delivers automation, electrification, and digital solutions across pulp and paper, mining, metals, cement, and food and beverage industries to improve productivity, reduce costs, and support sustainability.

If you’re ready to take your next career step, apply at JR Sr. Field Service Engineer - Western US - Workday