Senior Construction Technician

Job Description

We re building the fiber network you deserve. Consistently fast, refreshingly straightforward and giving you control. From our home base in Kirkland, Washington, we re connecting over one million homes and businesses across the states we serve with fiber internet that works the way it should. No gimmicks, no gotchas. Internet shouldn t get in the way of life: it should make it better.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR,  MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions:

• Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
• Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
• Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.
• Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

The Senior Construction Technician is responsible for initiating and building customer relationships, while providing technical solutions through our products and services. As brand ambassadors of Ziply Fiber within our communities, this position will bring excellent customer service and technical expertise to resolve telecommunication issues.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Utilize test equipment to install products and isolate trouble effectively.
• Support, install, and repair Ziply Fiber services.
• Install and maintain inside wiring for residential/business broadband (HSI/Video) service.
• Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS, Residential Gateways and HSI business class routers.
• Install wireless home networking equipment; will include FTTH (Fiber to the House).
• Use and understand automated Dispatch equipment, read and understand broadband service orders and trouble tickets, and the use of appropriate broadband test equipment.
• Effectively use preventive maintenance programs by rebuilding aerial/buried/underground cables.
• Effectively use Ziply Fiber’s internal programs and dispatch programs to complete assignments.
• Navigate the web, set up Business/Residential computers and demonstrate applications to customers.
• Read and interpret Outside Plant drawings.

• High school diploma or equivalent required.
• Experience with Fiber Optic construction and maintenance, transmission/noise isolation, sealed plant repair and/or operation of all types of heavy equipment.
• Five (5) years of experience in telecommunications installation and maintenance is preferred.
• Additional equipment certification/licensing/experience is preferred (e.g., Nortel, DMS
  10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU
  /COT, Fiber, Optics, etc.).
• Demonstrated knowledge of all types of splicing activity, cable, and safety test equipment and/or use of all types of cable construction equipment.
• Basic AC/DC Theory.
• Good safety record.
• Knowledge in First Aid & CPR.
• Possession of a valid CDL driver’s license is required.
• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.

• Ability to climb, work aloft, and in close spaces.
• Abi…