Tree Care Manager

Tree Care Manager (Maintenance)

Join Our Growing Team at Crystal Greens Landscape! We are seeking a knowledgeable and client-focused Tree Care Account Manager to join our team, with experience in arboriculture and landscape account management and a strong understanding of commercial tree care services.

Crystal Greens Landscape is a full-service commercial landscape provider offering comprehensive landscape management solutions. Our mission is to enhance and preserve property value through exceptional landscape appearance, functionality, and long-term efficiency. With seven local service centers, we proudly serve the greater Portland, Seattle, Vancouver, Columbia Gorge, and Salem regions.

Position Overview:

Crystal Greens Landscape is seeking a highly motivated and service-oriented Tree Care Account Manager to oversee client relationships and operational success within our Tree Care division. Reporting directly to the Tree Care Manager, you will be responsible for managing client accounts, providing expert recommendations, coordinating field crews, and ensuring the highest standards of safety, quality, and customer satisfaction.

This role requires strong communication skills, arboriculture knowledge, and a collaborative mindset to help grow our tree care services while maintaining lasting client partnerships.

• In charge of the management of Tree Care Sales and responsible for direct reports. Works well with others in a team environment and is helpful and courteous to customers. Attends homeowners meetings when necessary.
• Recruits, interviews, and evaluates potential employees. Directs, counsels, and evaluates direct reports. Possess and maintain a company planner.
• Set forth by example the highest standard of commitment and dedication. Ensure quality processes and results based on specifications, contract agreements, customer budgets, expectations, and company profitability.
• Attend pre-bid meetings when appropriate. Responsible for bid presentation and sales. Prepare estimates, collect production data, sales presentations, negotiating and renewing contracts.
• Responsible for keeping track of all prospects in territory, maintaining regular contact with all prospects, and identifying new prospects. Prospects include anyone who can directly or indirectly influence, refer, or make decisions regarding tree care.
• Make and keep regular appointments with prospects and accounts. Pre-qualify all potential customers before the sales process begins, using established company sales interview techniques.
• Maintain all prospect, account, and territory records and reports as property of the company.
• Create and maintain an ongoing prospecting and lead generation system. Conduct initial appointments with prospects to gather information and understand the prospect's perspective.
• Serve as the district's primary lead during the presentation of the company proposal for Tree Care Services. Comply with all established company policies and procedures.
• As a salaried exempt employee, may be required to work after hours or on weekends to accomplish goals.
• Plan with Regional Branch Manager for goals and objectives for the coming year. Determine personnel needs for projected growth and expansion.

• Strong communication skills and arboriculture knowledge.
• Collaborative mindset and client-focused approach.
• Experience in tree care sales, account management, and team supervision is preferred.
• Ability to work after hours or weekends as needed.

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