Strategic Account Manager

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Nordson Test & Inspection, a global leader in X‑Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace and are looking for candidates who share that same commitment.

• Take full ownership & responsibility for designated Key Accounts at all levels of their business.
• Co‑ordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements.
• Organise Key Account structures including key locations and decision makers and establish plans to maximise account penetration.
• Work closely with Regional Sales Directors and Divisional VP on strategies for each account.
• Collaborate with other Key Account Managers to maximise global best practice and knowledge.

• Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers' facilities.
• Position Nordson as the preferred supplier across the Key Accounts multiple facilities.
• Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities.
• Drive outstanding Customer Satisfaction, measured through VOC programs and regular customer inputs.

• Manage the company resources (Applications, Sales, Service, Leadership) to penetrate opportunities and win business.
• Co‑ordinate resources globally where applicable to ensure success on the nominated customer.
• Share progress and successes with local resources on a regular basis to maintain buy‑in and excellent support.
• Work with all Divisional resources to ensure profitable revenue, profitable order bookings and optimised working capital.

• Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all legal regulations are met.
• Ensure delivery expectations are accurately managed through clear and concise communications internally and with the customer.

• Maintain project pipeline weekly ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C.
• Provide accurate and timely forecasts (through CRM tools) on product/business win forecasts, minimum of 12 months rolling.

• 5+ years of experience in sales / key account management for capital equipment.
• Bachelor’s degree in Business, Marketing, or Engineering.
• Experience in solution selling to large multinational accounts.
• High technical capability to sell complex electronic solutions.
• English fluency.
• Excellent communication and interpersonal skills.
• Proven ability to drive the sales process from plan to close.
• Planning and forecasting skills.
• CRM proficiency (e.g., C4C).

• Excellent analytical capability and data‑driven decision‑making.
• Excellent negotiation skills.
• Time management, prioritisation, and delegation.
• Flexibility and openness to feedback.
• Ability to lead, coach, and develop account plans.
• Ability to inspire and motivate cross‑functional teams.
• Fluency in additional languages.
• Expertise in spreadsheets, presentations, and databases.
• Experience in Semiconductor and Electronic Assembly markets.

Office based with travel to countries / regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel estimated 50% around USA. Global travelling for Sales team meetings may be required.

Nordson Test & Inspection manufactures world‑class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use…