Certified My Chart Solutions Analyst

All Jobs > CERTIFIED MY CHART SOLUTIONS ANALYST -(TRAVEL REQUIRED)

CERTIFIED MY CHART SOLUTIONS ANALYST -(TRAVEL REQUIRED)
WFH Flexible
• REMOTE
• Patient Access Install

Full-time

Description

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

The Solutions Analyst supports OCHIN’s mission by leveraging deep technical expertise, strong problem‑solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non‑technical stakeholders to bridge the gap between technology and organizational goals.

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end‑user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross‑functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.
• 20% Travel is required.

• Minimum of 5 years of experience in similar or relevant role.
• Work history in Healthcare IT is required.
• Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, Wisdom, HOD, and MyChart and/or Ambulatory certification is required.
• Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5‑7 years of relevant experience.
• The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in build is required.
• Intermediate proficiency in Microsoft Excel.
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail‑oriented, with a strong focus on data‑driven decision making.
• Proactive, self‑motivated, and solution oriented.
• Strong organizational and project management skills.
• 20% Travel is required.
• Prior to moving forward to the team interview, all candidates are required to complete a 50–60‑minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and…