RN Care Coordinator, Team Lead

Overview

The RN Team Leader assumes a lead role in collaboration with a clinician partner to assist in the timely, appropriate and safe transition of patients from hospital, emergency departments, home health/hospice, and outpatient clinics to other care settings across the continuum. The RN Team Leader supports and assists with the development of a high functioning self-directed team. Practices and demonstrates skills that foster professional commitment of the team members to function to their level of licensure and training, make care decisions utilizing appropriate tools, and assumes accountability for providing safe and timely transitions of care which support Kaiser Permanente's (KPs) mission, vision and values.

• Practices clinical and leadership skills. Evaluates and prioritizes staffing needs while collaborating with manager/department assistants. Collaborates, advocates, identifies scope, workflow, policy/procedure involvement. Handles member concerns. Mentor and coach team members with issues and concerns related to patient care and workflow. Critical thinking and delegation of appropriate work. Demonstrates effective communication with patients, clinicians, interdepartmental and intradepartmental staff. Participates in the hiring, training and evaluating process.
  
  Facilitate orientation and training needs. Assists in the assessment and monitoring of clinical competencies of the team. Provides input into performance evaluations. Acts as mentor and coach in assisting team members with training or educational needs. Demonstrates personal commitment to continuous learning and professional development. Coordinates communication flow within the team and other departments within KP and plan hospitals. Participates in communicating department issues locally and regionally.
  
  Facilitates information flow when emergency situations occur. Communicates work team issues to manager on a regular basis. Communicates team performance in meeting clinical and service targets. Models and monitors for adherence to Quality of Service Standards and Behavioral Guidelines, ethical and legal behavior in all professional activities. Understands/supports and acts as a resource related to KPs policies, legal considerations and professional ethics.
  
  Adheres to and assists in monitoring teams adherence to Health Insurance Portability and Accountability Act (HIPAA), confidentiality policies and Principles of Responsibility (POR). Develop and maintain escalation paths for interdepartmental or patient/family issues.
• Demonstrates knowledge of and facilitates national and regional strategic initiatives at the local level. Maintain relationships with facility and external partners. Ensure staff has access to facility or systems to support job duties.
• Provides clinical expertise and professional nursing leadership to support the health care team in meeting the needs of the patient and safe and timely transition in care across the continuum. Understands and participates in population-based care activities which are supported by an interdisciplinary health care team. Maintains and monitors a safe and therapeutic environment for patients, clinicians and staff. Demonstrates personal proficiency in using computer-based information, Medicare criteria, and other clinical tools to determine appropriate level of care that will meet the needs of the patient.
• This work is in addition to CARE COORD, OR COORD, SNF PLACEMENT – DUAL or other positions this job serves as a lead over.