Bed Control Coordinator

Bed Control Coordinator

Job Summary

The Bed Control Coordinator (BCC) ensures optimal bed placement for all admissions and internal transfers at the direction of the Hospital Administrative Supervisor (HAS) in a complex, high‑functioning work environment. The BCC is responsible for coordinating with and effectively communicating with the HAS throughout the day to coordinate and implement the admission, discharge, and transfer of all patients currently admitted, participate in the repatriation process of Kaiser patients to KSMC, and coordinate admission from specialty clinics to the hospital.

• Coordinate patient placement and related complexities.
• Answer busy phone lines and complete emergency room admissions.
• Have knowledge of staffed bed numbers to facilitate admissions and transfers.
• Know patient placement guidelines.
• Use EPIC, ADT, Health Connect, HAAG, Lotus Notes continuously.
• Ensure accuracy of Health Connect (ADT) for admissions, discharges, and transfers.
• Monitor Health Connect (ADT) to ensure accurate census information.
• Verify and update patient class per physician orders and Care Coordination.
• Assure accuracy of physician assignments.
• Research and resolve bed flow issues; collaborate with HAS to solve patient flow issues.
• Notify HAS of admissions or public relations concerns.
• Determine physicians’ admitting/attending privileges via the Practitioner Delineation of Privileges website.
• Produce data/reports as requested.
• Communicate with Infection Control to identify isolation patients and input into HAAG.
• Maintain accuracy of information in HAAG with correct identifiers.
• Assure accuracy of daily census (attending providers, provider service, patient class, level of care).
• Coordinate with Environmental Services (dispatch) for room cleans and other needs.
• Participate and communicate at daily huddles.
• Participate in training of new hires.

• One (1) or two (2) years hospital experience performing patient placement or bed management functions, or administrative functions with strong interpersonal skills; or two (2) years medical office administration experience with bed management functions.
• Current KP Coalition employees have this experience requirement waived under the National Agreement.

• High School Diploma or GED required.

• N/A

• Excellent communication skills.
• Critical thinking and problem‑solving skills.
• Excellent organizational and writing skills with flexibility and multitasking ability.
• Proficient English communication.
• Demonstrated working knowledge of medical terminology; successful completion of medical terminology class and a screening exam of 80% or better.
• Typing speed 35 WPM.
• Excellent verbal and communication skills.

• Three (3) years of prior experience in a hospital or medical office setting performing patient placement or bed management functions with strong interpersonal skills.
• Experience with EPIC and KP Health Connect system.
• Medical Terminology 1 certification.
• Extensive computer and telephone experience (fax, copier, printers, label printer).
• Creative solutions to complex patient flow/bed management issues.
• Ability to adjust learning and application as duties change.
• Ability to handle a heavy volume of work with multiple interruptions and complexities.
• Excellent communication and teamwork; ability to resolve conflicts with professional judgment.
• One (1) or two (2) years higher education preferred.

• Entry level

• Full‑time

• Project Management and Information Technology
• Hospitals and Health Care