Health Advocacy Specialist

Overview

Job Title:

Health Advocacy Specialist (Imaging, Referrals, Medical Records, and Data)

Location:

Enterprise, Oregon

Reports To:

Health Services Officer
Department:
Health Advocacy Team
Status:
Full-Time

Help Us Bridge the Gap in Healthcare Access. Winding Waters Community Health Center is looking for a Health Advocacy Specialist. In this pivotal role, you will be the "air traffic controller" for patient care that happens outside our clinic walls—managing outgoing referrals, coordinating imaging orders, and safeguarding patient medical records.

About Winding Waters:
We are a Federally Qualified Health Center (FQHC) and Patient-Centered Medical Home dedicated to improving the health of our communities in Wallowa County. We believe in Accountability, Collaboration, and Empowerment. When you join us, you join a team that cares deeply about providing high-quality, compassionate care to everyone who walks through our doors.

• As a Health Advocacy Specialist, you will be part of a small team ensuring that administrative hurdles never stand in the way of a patient's health. Your core responsibilities will include:

• Referral Management: Process and track outgoing referrals to specialists. You will be the link between our providers, insurance companies, and external clinics to ensure patients are seen promptly.
• Imaging Coordination: Manage orders for X-rays, MRIs, CT scans, and more. You will handle prior authorizations and help patients understand where and when to go for their tests.
• Medical Records Stewardship: Serve as the guardian of patient privacy. You will process Release of Information (ROI) requests and ensure incoming records are accurately filed into patient charts.
• Patient Advocacy: Troubleshoot barriers like insurance denials or scheduling conflicts, ensuring no patient falls through the cracks.
• Data and Scheduling Support: Actuate daily, weekly, monthly, and quarterly reporting and scheduling workflows to ensure our teams are fully informed.

Updated 01/20/2026

• The Organizer: You can manage multiple work queues, phone calls, and faxes without losing your cool.
• The Detective: You are skilled at navigating insurance requirements, finding missing information, and tracking down consult notes.
• The Communicator: You can explain complex logistical details to patients with empathy and clarity.
• The Tech-Savvy: You are comfortable working in an Electronic Health Record (EHR), Google Workspace, and various payer portals.

• Experience in a medical office setting (preferred).
• Knowledge of medical terminology and HIPAA regulations.
• Familiarity with insurance prior authorization processes is a huge plus.
• Strong computer skills and attention to detail.

• Meaningful Work:
  Every referral you process brings a patient one step closer to healing.
• Supportive Culture:
  We value staff vitality and recognize hard work through our peer-to-peer recognition programs and regular engagement surveys.
• Benefits:
  We offer competitive pay, health/vision insurance options, and opportunities for professional growth.

• Wage: $18 - $24 DOE and certifications
• Benefits:
  Health and vision insurance, Healthcare discounts, Paid Time Off, 403B with company match, Voluntary Life Insurance, and Life Flight coverage.

Please submit your resume and a cover letter to jessie.michaelson. We look forward to hearing from you!

Updated 01/20/2026

Winding Waters Clinic - Health Advocacy Specialist

Winding Waters Clinic is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Additional Postings available from Winding Waters Clinic