Emergency Department Technician II

Overview

Under the direction and supervision of the physician or nurse, assists in examination and treatment of patients. Duties and tasks of the ED Tech will vary depending upon the needs of the patients within the department. The ED Tech provides patient care for all ages, acuities, and conditions in the population the facility serves, including ensuring age-specific care and responding to cultural needs of patients and families.

The ED Tech must establish priorities based on essential patient needs and available unit resources of time, personnel, equipment, and supplies. Duties include documentation of patient care and unit activities in a timely, accurate, and concise manner.

• Patient Care: In addition to the ED Tech I duties, the ED Tech II duties and tasks may include the following and must maintain necessary competencies: application of urinary leg bag to existing Foley catheter; applies nasal cannula, simple mask, and non-rebreather mask; applies orthopedic devices, pre-formed splints, performs splinting, cast removal and crutch fitting/teaching; assists with log rolling, applies cervical collar as directed;
  
  assists in emergency situations, including resuscitation; assists patients to/from bathroom, ambulation, and transports using proper body mechanics; assists physician with pelvic exam; assists with discharge process, reinforcing discharge teaching provided by the nurse or physician; assists with procedures, including positioning, draping and prepping, maintaining sterile field; cardiac monitor surveillance, recognizing, recording and reporting potentially dangerous rhythm changes and arrhythmias; cleaning of ED stretchers, equipment and rooms;
  
  preparing care areas for patient arrival; demonstrate effective use of supplies and equipment; reporting needed repairs; discontinuation of indwelling Foley catheters as directed by nurse or physician; distribution of linens and supplies; documentation of intake and output; inventories patient belongings and documents accordingly; look up lab results on computer as directed; maintain a safe environment for all patients, including those with altered mental status, confusion, or in a psychiatric emergency;
  
  obtain pertinent patient information; accurately identify patients; determine specimen requirements and collect patient samples using appropriate venipuncture or capillary collection based on patient age and/or condition after demonstrated competency; obtain, record and report vital signs, heights, weights and inputs/outputs; perform bladder scanning and document accordingly; perform wound preparation and application of simple dressings; perform ECGs; perform POCT and POCT quality control checks;
  
  provide chaperoning as needed for sensitive exams; provide comfort measures; post-mortem care; removal of IV catheter as directed; room patients, undress patients and apply monitoring devices; serve patient meals and assist with feeding; straight catheter (mini-cath) for female adults >12 years.
• Customer Service/Quality: Provide excellent customer service, greet patients, and properly complete paperwork; identify patients correctly; demonstrate awareness of patient/family rights and cultural/ethical beliefs; establish effective working relationships with healthcare team, patients and families; adhere to EMTALA, HIPAA and other applicable regulations; maintain confidentiality and risk management; demonstrate conflict resolution, active listening, and clear communication; support quality programs and continuous improvement; document in accordance with medical center policies.
• Safety: Demonstrate proper body mechanics when transporting patients; use correct lift techniques; maintain proficiency in care of special populations; comply with Patient Safety Standards and Workplace Safety Initiatives; maintain a safe work environment.
• Teamwork: Act as a preceptor/resource for new employees; participate in ED staff meetings, in-services, and performance improvement activities; pursue training and development; build positive team spirit; support staff development and leadership; stay current with organizational policies and procedures.

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