Licensed Nail Technician - Commission Based + Gratuity

Overview

The Licensed Nail Tech is responsible for providing a variety of nail care services, including manicures, pedicures, nail enhancements, and nail art while maintaining the highest standards of cleanliness, sanitation, and professionalism. The role strives to deliver exceptional service to both internal and external guests at all times and exemplifies the SCP’s Culture & Core Values.

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, regardless of how busy it is or the time of day.
• Observe guest reactions and confer with team members to ensure guest satisfaction.
• Maintain positive guest relations at all times and resolve guest complaints to high levels of satisfaction.
• Follow hotel policies regarding lost and found items.
• Adhere to hotel requirements for guest and team member accidents or injuries and in emergency situations.
• Promote sanitation, safety, and security efforts continuously.
• Encourage social media and 5-star compliments or reviews on OTAs.
• Greet and treat clients with compassion and kindness.
• Perform a range of nail care services, including manicures, pedicures, gel polish applications, nail enhancements, and nail art.
• Consult with clients to determine nail care needs, preferences, and concerns.
• Provide personalized recommendations and advice on nail care routines and products.
• Maintain a clean and sanitary work area and adhere to all sanitation and hygiene protocols.
• Stay up-to-date on the latest nail care trends, techniques, and products to provide the best service.
• Build and maintain strong client relationships through excellent customer service and attentive care.
• Promote and sell retail products to enhance at-home nail care routines.
• Inspect, plan, and ensure all materials and equipment are ready for service; maintain knowledge of correct use and maintenance of equipment.
• Comply with all departmental policies, service procedures, and standards.
• Perform other duties as assigned.

• Reports to the Spa Manager.

• High School Diploma or equivalent.
• State Cosmetology/Nail Technician license required.
• Prior experience in a Spa/Salon environment preferred.
• First Aid, CPR, AED Certification preferred.
• Advanced knowledge of all aspects of cosmetology/nails and best practices.

40% commission per service plus auto gratuity added