Public Benefits Specialist

## Public Benefits Specialist As a Public Benefits Specialist, you will work in the
** La Grande Branch
** assisting Oregonians
** in-person.*
* ** La Grande is in rural eastern Oregon.
*** Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
* Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
* Assessing client family strengths and needs, connecting families to other resources and programs.
* You will update narrative report summarizing new information from client and collateral sources.
* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
* An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
* An equivalent combination of education, training, and experience relative to the class concept.
* A valid driver’s license and acceptable driving record are required for this position.
* Prior experience working in a human or social services setting, interviewing customers, experience should include phone interviews.
* Experience using basic mathematics in a professional setting with a high accuracy rate.
* Experience preparing and maintaining thorough client records and narratives.
* Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
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